Frequently Asked Questions
Everything you need to know
We typically process and ship all orders within 1-2 business days. Standard delivery within Sri Lanka usually takes 3-5 working days. You will receive a tracking link via SMS or email once your order has been dispatched.
Yes, we offer Cash on Delivery island-wide. You can choose this option at checkout. Please ensure you have the exact amount ready to hand over to the courier to avoid any delays.
We accept exchanges within 7 days of receiving your order, provided the items are unworn, unwashed, and still have their original tags attached. Please contact our support team via WhatsApp to initiate an exchange.
Once your order is shipped, you will receive a tracking number via email and SMS. You can use this tracking number on our courier partner's website to see the real-time status of your delivery.
Currently, we operate exclusively online to bring you the best prices and convenience. However, you can reach out to us anytime if you need help with sizing, fabric details, or styling advice!
Still have questions?
If you couldn't find the answer you were looking for, please contact our support team directly using the information below:
- WhatsApp: 077 290 0742 (Fastest response)
- Email: [email protected]
- Studio Address: Colombo
- Hours: Monday to Friday | 9:00 AM - 5:30 PM